Privacy Policy

Overview

The Citizen Engagement Platform is committed to protecting your personal data in compliance with the Data Privacy Act of 2012 (RA 10173). We uphold your rights as a data subject and strive to ensure transparency in how your data is collected, processed, and stored.

What Information We Collect

• Personal details such as name, email, and contact number
• Submitted reports, feedback, and engagement activity
• Browser and device data for security and analytics

How We Use Your Data

Your data is used to provide and improve public services, respond to your feedback, and generate insights to enhance community programs. We do not sell or share your data with third parties unless required by law.

Your Rights

• Access to your data and request for correction
• Withdraw consent or request data deletion
• File a complaint with our Data Protection Officer

Contact

If you have any concerns or inquiries regarding our privacy practices, you may contact our Data Protection Officer at dpo@santafe.gov.ph.